Thank you for shopping at ENTREPEE. We are committed to delivering your order quickly, securely, and with full transparency. This Shipping Policy explains how we process, ship, and deliver orders within the United States.
1. Shipping Locations
We currently ship within the United States only.
At this time, we do not offer international shipping.
2. Free Shipping
We offer FREE standard shipping on all orders within the United States.
There are:
The price you see at checkout is the final price (excluding applicable taxes).
3. Order Processing Time
Orders are processed within 1–2 business days after payment is successfully confirmed.
Business days are Monday through Friday, excluding U.S. federal holidays.
Orders placed:
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On weekends
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On public holidays
Will be processed on the next business day.
You will receive a confirmation email once your order has been processed and shipped.
4. Estimated Delivery Time
Estimated delivery time is 3–5 business days from the shipping date.
Please note:
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Delivery times are estimates, not guarantees.
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Delays may occasionally occur due to weather, carrier issues, high demand periods, or unforeseen circumstances.
If your order has not arrived within 7 business days after shipment, please contact us.
5. Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number.
You can use this tracking number to monitor the delivery status of your package.
If you do not receive tracking information within 3 business days of placing your order, please contact us.
6. Incorrect Address Information
Please ensure your shipping address is accurate and complete at checkout.
We are not responsible for:
If you notice an error in your shipping address, contact us immediately. Address changes cannot be guaranteed once an order has been processed.
7. Lost, Stolen, or Damaged Packages
If your package is:
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Lost in transit – Please contact us so we can investigate with the shipping carrier.
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Marked as delivered but not received – Please check with neighbors and your local carrier first.
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Damaged upon arrival – Contact us within 48 hours of delivery and provide photos of the damaged item and packaging.
We will review the situation and provide an appropriate resolution in accordance with our Refund Policy.
8. Shipping Delays
While we strive to meet our estimated delivery time of 3–5 business days, we are not responsible for delays caused by:
We appreciate your understanding in such cases.
9. Contact Information
If you have any questions about shipping, please contact us:
Email: support@entreep.shop
Business Name: ENTREPRISE OU LLC
Business Location: United States
We are happy to assist you.
